FlowNexa · Physiotherapy Vertical · Serverless AWS Patient Engine

QUALIFY EVERY PATIENTBEFORE THEY WAIT FORAN NHS APPOINTMENT.

FlowNexa deploys a serverless AI qualification pipeline on your physiotherapy website — scoring every enquiry by injury type, surgical status, and event deadlines using AWS Lambda, DynamoDB, and SES. Post-surgical rehab patients and athletes with upcoming competitions auto-scored as Hot instantly.

Book a Physio Assessment → See the Architecture
Powered by AWS LambdaAPI GatewayDynamoDB SESAmplify CDNGoogle Sheets API GDPR Art.6 + Art.9
Post-surgical rehab value
£800–£3,000
Multi-session pathway — post-op patients often require 6–12 weeks of intensive physiotherapy with high retention
Sports injury case value
£300–£1,500
Athletes with event deadlines are highly motivated — fastest to convert and most likely to complete their full treatment plan
Pipeline response time
<200ms
From form submission to DynamoDB write and SES alert dispatch via AWS Lambda in EU-West-2 London
Infrastructure uptime SLA
99.9%
AWS serverless architecture — zero maintenance, captures NHS-frustrated patient referrals at any hour of the day
£1k+
Post-surgical case value
multi-session treatment pathway
24/7
Enquiry capture
no missed evening referrals
<200ms
Pipeline response
Lambda to SES dispatch
1
Clinic per area
exclusive territory model
Post-Surgical RehabSports InjuryBack PainKnee RehabilitationShoulder InjuryACL RecoveryStroke RehabReturn to SportPost-Surgical RehabSports InjuryBack PainKnee RehabilitationShoulder InjuryACL RecoveryStroke RehabReturn to Sport
System Architecture

Enterprise-Grade Serverless
Infrastructure. Not a Form Tool.

FlowNexa is built on AWS serverless architecture by a Cloud Computing MSc graduate — not assembled from drag-and-drop tools. Every patient enquiry passes through a production-grade pipeline with sub-200ms response times and 99.9% uptime.

Patient Lead Pipeline · EU-West-2 (London) Region
◆
Patient
Amplify CDN · HTTPS
→
≡
Triage Form
5-step qualification
→
◆
API Gateway
HTTP API · CORS
→
λ
Lambda
Node.js · Scoring
→
◆
DynamoDB
UUID partition key
@
AWS SES
Transactional email alerts
◆
Google Sheets API
Real-time patient dashboard
◆
GDPR Art.6 + Art.9(2)(a)
Explicit consent · Health data protection
◆
EU-West-2 Region
UK data residency · ICO compliant
Patient Types Qualified

Every Injury Type
Scored by Recovery Urgency.

The qualification engine captures injury type, cause, surgical status, upcoming event deadlines, impact on daily life, and payment type — complete patient profile before your assessment call.

◆
Post-Surgical Rehab
Knee, hip, ACL, shoulder surgery — high-session, long-term pathways with strong retention and referral potential.
◆
Sports Injuries
Athletes needing rapid return to play — event deadlines drive urgency and highest motivation to commit to treatment.
◆
Neurological Rehab
Stroke, MS, Parkinson's — specialist neurophysio with long treatment relationships and complex ongoing needs.
◆
Knee & Hip Conditions
OA, meniscal tears, labral issues — often pre- or post-surgical with ongoing physiotherapy needs.
◆
Shoulder & Rotator Cuff
Impingement, tears, post-operative — common in working-age adults with high treatment volume per case.
◆
Back & Core Rehab
Disc issues, facet joint pain, core stability — often referred by chiropractors or GPs, long-duration cases.
◆
Falls Prevention
Balance and falls prevention programmes — long NHS waiting lists, strong private demand among older adults.
◆
Women's Health
Pre/postnatal physiotherapy, pelvic floor — specialist niche with strong demand and high patient loyalty.
Data Pipeline

From Enquiry to
Structured Alert in 200ms.

Built on AWS serverless infrastructure by an MSc Cloud Computing graduate — every enquiry flows through a production-grade pipeline with sub-200ms response times, 99.9% uptime, and zero maintenance overhead.

01
Patient Submits Enquiry
A HTTPS POST fires to API Gateway containing injury type, cause, surgical status, timeline, upcoming event deadline, impact on daily life, payment type, and GDPR consent — complete profile in one submission.
02
Lambda Scores the Lead
Post-surgical patients within the optimal rehabilitation window and athletes with upcoming competitions auto-score highest. Medico-legal cases also weighted heavily — most committed patient type.
03
DynamoDB + Sheets Write
Patient record written to DynamoDB with UUID partition key and simultaneously synced to your private Google Sheet — both complete before the SES alert fires.
04
SES Alert Dispatched
Formatted HTML alert fires containing injury type, surgical date if applicable, event deadline, urgency, payment type, and contact details. Post-surgical cases flagged in the subject line.
Scoring Engine

Every Enquiry Weighted
and Prioritised.

The scoring engine applies weighted rules across multiple clinical variables — you always know which patients need calling today and which can wait.

◆ Hot Lead · Immediate Action
Call Today
Instant SES alert. Post-surgical patient in optimal rehab window or athlete with imminent competition deadline.
Post-surgical patient — operation within last 12 weeks
Athlete with competition or event within 4 weeks
Medico-legal or accident funded — ready to proceed immediately
Severely limiting daily life — unable to work or exercise
◆ Warm Lead · Follow Up This Week
Call Soon
Genuine injury need, no immediate surgical or event deadline. Follow up within 2–3 working days.
Recovering from injury, seeking faster progress than NHS
Sports injury without immediate event deadline
Chronic condition worsening — not yet critical
GP or specialist referral received for physiotherapy
◆ Cold Lead · Keep on Record
Monitor
Below immediate threshold — written to DynamoDB and Google Sheet for future follow-up.
General enquiry — no specific active injury
Prevention or fitness — no clinical condition
Mild occasional ache — not limiting daily activities
Pricing or availability check only
Operational Benefits

Every Patient Arrives
Pre-Assessed and Ready to Begin.

Injury type, surgery date, upcoming competition, diagnosis status, payment type — everything in one structured SES alert before your first assessment call.

◆
Post-surgical patients flagged instantly
Patients who have had surgery in the last 12 weeks are auto-scored Hot — they have a treatment window and need rapid response before the optimal rehabilitation period passes.
◆
Athlete event deadline detection
Enquiries from athletes with upcoming competitions are identified and flagged — highest motivation and fastest conversion rate of any patient type.
≡
Complete injury profiles
Injury type, surgery date, upcoming events, diagnosis status, payment type — all in one structured SES alert. No preliminary triage call needed.
◆
GDPR Art.6 + Art.9(2)(a)
Health-related data processed under explicit consent. All data encrypted at rest in AWS DynamoDB in EU-West-2 London region. Never shared beyond your clinic.
◆
Real-time Google Sheets sync
Every enquiry synced to your private sheet — filterable by injury type, surgery date, urgency, score, and submission date.
⊙
One clinic per postcode
Exclusive territory — your physiotherapy patient pipeline is exclusively yours. No competitor access, no shared enquiries in your local area.
Pricing · Physiotherapists

Investment That Returns
on Your First Rehab Case.

A single post-surgical rehab pathway generates £800–£3,000. A sports injury case generates £300–£1,500. FlowNexa pays for itself within your first new patient at any tier.

Starter
Test the Pipeline
One-time setup: £750
£250
per month · no long-term contract
AWS LambdaAPI GatewayDynamoDBSESGoogle Sheets
  • Branded patient capture page on Amplify CDN
  • Industry-specific qualification form
  • Weighted Hot / Warm / Cold scoring engine
  • Instant SES transactional email alerts
  • Real-time Google Sheets API sync
  • DynamoDB persistent patient record storage
  • GDPR Article 6 + Article 9(2)(a) consent pipeline
  • Unlimited patient capture — no caps
Most Popular
Growth
Scale the Pipeline
One-time setup: £1,500
£450
per month · no long-term contract
AWS LambdaAPI GatewayDynamoDBSESAmplifyCustom Branding
  • Everything in Starter
  • Fully styled HTML SES email templates
  • Custom clinic branding and colour scheme
  • Tailored question set for your patient profile
  • Monthly scoring rule optimisation
  • Priority email support — 24hr response
  • Monthly patient performance report
  • Subdomain deployment (book.yourclinic.co.uk)
Exclusive Local
Own Your Territory
One-time setup: £2,500
£750
per month · exclusive postcode lock
Full Stack AWSExclusive TerritoryAdvanced Scoring
  • Everything in Growth
  • Exclusive postcode territory — one practice only
  • Advanced multi-variable clinical scoring logic
  • Lead quality filtering and deduplication
  • Weekly performance and conversion summary
  • Priority phone support — same-day response
  • Quarterly pipeline strategy review
  • First access to new features and verticals
All tiers include unlimited patient enquiry capture. Setup fee is non-refundable and covers architecture build, configuration, and deployment.
Monthly subscription cancellable on 30 days written notice. No long-term contracts.
Physiotherapy Assessment Enquiry

Book Your Physio
Assessment Today.

Takes 3 minutes.
No obligation.
A physiotherapist
contacts you directly.

Answer a few questions about your injury and a qualified physiotherapist will review your enquiry and contact you to arrange an initial assessment.

This tool does not provide clinical advice and does not constitute a diagnosis. It collects enquiry information and routes it to a qualified physiotherapist. If you have sustained a serious injury, please seek immediate medical attention. Data processed under GDPR Article 6 and Article 9(2)(a) in AWS EU-West-2 London.

@ hello@flownexa.io
◆ +447931677999
◆ AWS EU-West-2 · GDPR Art.6 + Art.9 · ICO Compliant
◆ Built by MSc Cloud Computing Graduate
Step 1 of 5 · Your Injury
Tell Us About Your Injury
Step 2 of 5 · Current Status
Your Current Situation
Step 3 of 5 · Impact & Urgency
How Is This Affecting You?
Step 4 of 5 · Appointment Preference
Preferred Appointment Time
Step 5 of 5 · Contact Details
Your Contact Details
◆
Enquiry Received

A qualified physiotherapist will contact you .

! Your enquiry has been flagged as HIGH PRIORITY. The physiotherapist has been alerted immediately. If you have not heard back within 4 hours during business hours, please call directly.

@ Patient record written to AWS DynamoDB — stored securely in EU-West-2.

◆ Your enquiry has been synced to the physiotherapist's private Google Sheet.

◆ For urgent matters: +447931677999

GDPR Article 6 + Article 9(2)(a) · AWS EU-West-2 · ICO compliant

ℹ◆Important Notice: This tool does not provide clinical advice and does not constitute a diagnosis or clinical assessment. It is a lead qualification and routing system only. All clinical decisions are made by the qualified physiotherapist. If you have sustained a serious injury please seek immediate medical attention. Data processed under GDPR Article 6 + Article 9(2)(a) in AWS EU-West-2 London.