FlowNexa · Private Healthcare Vertical · Serverless AWS Patient Engine

QUALIFY EVERY PATIENT ENQUIRY BEFORE IT REACHES YOUR DESK.

FlowNexa deploys a serverless AI triage pipeline on your private healthcare website — automatically scoring every patient enquiry as Hot, Warm or Cold using AWS Lambda, DynamoDB, and SES. Post-NHS-wait patients, specialist referrals, and urgent cases flagged instantly before they find another clinic.

Book a Consultation → See the Architecture
Powered by AWS Lambda API Gateway DynamoDB SES Amplify CDN Google Sheets API GDPR Art.6 + Art.9
NHS waiting list context
18+ months
Average NHS specialist referral wait — post-NHS-wait patients are your most motivated and highest-intent leads
Private GP consultation value
£200–£500
Per appointment — specialist referrals and diagnostic pathways generate significantly more per patient
Pipeline response time
<200ms
From form submission to DynamoDB write and SES alert dispatch via AWS Lambda in EU-West-2 London
Infrastructure uptime SLA
99.9%
AWS serverless architecture scales to zero when idle — zero maintenance overhead, zero server management
18mo+
Average NHS specialist wait
your competitive advantage
24/7
Patient enquiry capture
no out-of-hours gaps
<200ms
Pipeline response time
Lambda to SES dispatch
1
Clinic per postcode
exclusive territory model
Private GP Consultation Specialist Referral Mental Health Diagnostic Testing Minor Surgery Health Screening Occupational Health Travel Medicine Private GP Consultation Specialist Referral Mental Health Diagnostic Testing Minor Surgery Health Screening Occupational Health Travel Medicine
System Architecture

Enterprise-Grade Serverless
Infrastructure. Not a Form Tool.

FlowNexa is built on AWS serverless architecture by a Cloud Computing MSc graduate — not assembled from drag-and-drop tools. Every patient enquiry passes through a production-grade data pipeline designed for scale, security, and zero maintenance overhead.

Patient Lead Pipeline · EU-West-2 (London) Region
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Patient
Amplify CDN · HTTPS
→
≡
Triage Form
5-step qualification engine
→
◆
API Gateway
HTTP API · CORS configured
→
λ
Lambda
Node.js · Scoring engine
→
◆
DynamoDB
NoSQL · UUID partition key
@
AWS SES
Transactional email alerts
◆
Google Sheets API
Real-time patient dashboard
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GDPR Art.6 + Art.9(2)(a)
Explicit consent · Health data protection
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EU-West-2 Region
UK data residency · ICO compliant
Patient Types Qualified

Every Patient Pathway
Pre-Triaged and Prioritised.

The qualification engine captures appointment type, symptom duration, NHS GP history, urgency level, and payment status — giving you a complete patient profile before your first call.

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Post-NHS-Wait Patients
Frustrated NHS patients waiting 6+ months — highest intent, most motivated to pay for private care immediately.
+
Specialist Referrals
GP referral needed — patients who cannot wait for NHS timelines and are ready to pay for faster access.
◆
Mental Health
CBT, psychiatry, counselling — urgency scored by symptom severity, duration, and impact on daily life.
⊕
Diagnostic Testing
MRI, blood panels, allergy testing — patients who have been waiting months for NHS diagnostics.
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Chronic Conditions
Long-duration conditions inadequately managed on NHS — high lifetime value with ongoing treatment relationships.
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Travel Medicine
Vaccination and travel health advice — time-sensitive, appointment-driven, urgency escalates near departure.
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Minor Surgery
Cyst removal, mole checks, minor procedures — cash-pay patients ready to book and proceed immediately.
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Private Prescriptions
Repeat prescriptions and medication reviews — recurring revenue patients with high retention rates.
Data Pipeline

From Enquiry to
Structured Alert in 200ms.

Built on AWS serverless infrastructure by an MSc Cloud Computing graduate — every patient enquiry flows through a production-grade pipeline with sub-200ms response times, 99.9% uptime, and zero maintenance overhead.

01
Patient Submits Enquiry
A HTTPS POST request fires to your API Gateway endpoint containing appointment type, symptom duration, NHS history, urgency level, pain score, insurance status, and GDPR consent — complete patient profile in a single submission.
02
Lambda Scores the Lead
The scoring engine applies weighted rules — prioritising patients who have already seen an NHS GP, experienced long symptom duration, are in severe pain, and confirm high urgency. Post-NHS-wait patients score highest automatically.
03
DynamoDB + Sheets Write
The structured patient record is written to DynamoDB with UUID partition key and ISO 8601 timestamp, and simultaneously synced to your private Google Sheet — both operations complete before the SES alert fires.
04
SES Alert Dispatched
A formatted HTML email alert fires via AWS SES containing the lead score, appointment type, symptom summary, NHS history, urgency level, and all contact details. Hot leads carry an urgent flag in the subject line.
Scoring Engine

Every Enquiry Weighted
by Clinical Urgency.

The scoring engine applies weighted rules across appointment type, NHS history, symptom duration, pain level, and urgency — you always know which patients need calling today and which can wait.

◆ Hot Lead · Immediate Action
Call Today
Instant SES alert. Post-NHS-wait patient or severe ongoing condition — same-day contact required.
NHS GP seen — still waiting 6+ months for treatment or referral
Severe pain or discomfort significantly limiting daily life
Mental health crisis or severe unresolved condition
Urgency confirmed as very urgent — needs appointment this week
◆ Warm Lead · Follow Up This Week
Call Soon
Qualified and engaged — genuine clinical need, no immediate crisis. Follow up within 2–3 working days.
Interested in private care, exploring options post-NHS visit
Chronic condition managed but wanting better or faster care
Health check or wellness appointment interest
Insurance-funded patient ready to use their policy
◆ Cold Lead · Keep on Record
Monitor
Below immediate threshold — written to DynamoDB and Google Sheet for future follow-up.
General enquiry, not yet ready to book
NHS patient exploring private as a future option
No specific condition — preventative interest only
Budget check only — no appointment intent confirmed
Operational Benefits

Every Patient Arrives
Pre-Triaged and Ready.

No more unprepared phone calls. Every patient enquiry arrives with appointment type, symptom duration, NHS history, urgency level, pain score, and contact details — everything you need before your first response.

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Sub-200ms alert dispatch
From form submission to SES email delivery in under 200 milliseconds — Lambda cold start included. Hot leads arrive before the patient has closed their browser tab.
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NHS-wait patients identified
Patients who have been waiting 6+ months on the NHS are automatically weighted higher — your highest-intent and most conversion-ready patient type.
≡
Complete patient profiles
Appointment type, symptom duration, NHS GP status, urgency, pain level, payment preference — all in one structured SES alert. No triage call needed.
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GDPR Art.6 + Art.9(2)(a)
Health-related data processed under explicit consent. Encrypted at rest in AWS DynamoDB in EU-West-2 London. Never shared beyond your clinic.
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Real-time Google Sheets sync
Every patient enquiry synced to your private sheet — filterable by appointment type, urgency, score, and submission date. Accessible to your clinical team.
⊙
One clinic per postcode
FlowNexa operates one deployment per healthcare practice per local area. Your patient pipeline is exclusively yours — no shared enquiries, no competitor access.
Pricing · Private Healthcare Vertical

Investment That Returns
on Your First Patient.

A single private GP consultation pathway generates £200–£500. A specialist referral or diagnostic pathway generates significantly more. FlowNexa pays for itself within your first converted enquiry at any tier. All tiers include unlimited patient capture — no per-lead charges.

Starter
Test the Pipeline
One-time setup: £1,000
£350
per month · no long-term contract
AWS LambdaAPI GatewayDynamoDBSESGoogle Sheets
  • Branded patient capture page on Amplify CDN
  • 5-step clinical triage qualification form
  • Weighted Hot / Warm / Cold scoring engine
  • Instant SES transactional email alerts
  • Real-time Google Sheets API sync
  • DynamoDB persistent patient record storage
  • GDPR Article 6 + Article 9(2)(a) consent pipeline
  • Unlimited patient capture — no caps
Most Popular
Growth
Scale the Pipeline
One-time setup: £2,000
£600
per month · no long-term contract
AWS LambdaAPI GatewayDynamoDBSESAmplifyCustom Branding
  • Everything in Starter
  • Fully styled HTML SES email templates
  • Custom clinic branding and colour scheme
  • Tailored question set for your patient profile
  • Monthly scoring rule optimisation
  • Priority email support — 24hr response
  • Monthly patient enquiry performance report
  • Subdomain deployment (book.yourclinic.co.uk)
Exclusive Local
Own Your Territory
One-time setup: £3,500
£1,000
per month · exclusive postcode lock
Full Stack AWSExclusive TerritoryAdvanced Scoring
  • Everything in Growth
  • Exclusive postcode territory — one clinic only
  • Advanced multi-variable clinical scoring logic
  • Lead quality filtering and deduplication
  • Weekly performance and conversion summary
  • Priority phone support — same-day response
  • Quarterly pipeline strategy review
  • First access to new features and verticals
All tiers include unlimited patient enquiry capture. Setup fee is non-refundable and covers architecture build, configuration, and deployment.
Monthly subscription cancellable on 30 days written notice. No long-term contracts.
Private Healthcare Enquiry

Book Your Private
Consultation Today.

Takes 3 minutes.
No obligation.
A clinician contacts
you directly.

Answer a few questions about your health situation and a qualified private healthcare professional will review your enquiry and contact you to arrange a consultation.

This tool does not provide medical advice. It collects your enquiry and routes it to a qualified clinician. If you are experiencing a medical emergency, call 999 immediately. Data processed under GDPR Article 6 and Article 9(2)(a) in AWS EU-West-2 London.

@ hello@flownexa.io
◆ +447931677999
◆ AWS EU-West-2 · GDPR Art.6 + Art.9 · ICO Compliant
◆ Built by MSc Cloud Computing Graduate
Step 1 of 5 · Appointment Type
What Do You Need?
Step 2 of 5 · Urgency
How Urgent Is This?
Step 3 of 5 · Your Situation
Your Current Situation
Step 4 of 5 · Contact Preference
When to Contact You
Step 5 of 5 · Contact Details
Your Contact Details
◆
Enquiry Received

A qualified healthcare professional will contact you .

! Your enquiry has been flagged as HIGH PRIORITY. The clinician has been alerted immediately. If you have not heard back within 4 hours during business hours, please call directly.

@ Patient record written to AWS DynamoDB — stored securely in EU-West-2.

◆ Your enquiry has been synced to the clinician's private Google Sheet.

◆ For urgent matters, call directly: +447931677999

Data processed under GDPR Article 6 + Article 9(2)(a) · AWS EU-West-2 · ICO compliant

ℹ◆Important Notice: This tool does not provide medical advice and does not constitute a clinical assessment. It is a lead qualification and routing system only. All clinical advice, diagnosis, and treatment decisions are made solely by the qualified healthcare professional to whom your enquiry is routed. If you are experiencing a medical emergency, call 999 immediately. Data processed under GDPR Article 6 and Article 9(2)(a) in AWS EU-West-2 (London).